Mammas Don’t Let Your Babies Grow Up To Be Salesmen.
I recently read an article titled How Many Salespeople Will Be Left by 2020? by Gerhard Gschwandtner in Selling Power. In it, he stated a popular opinion these days that I’m not entirely sure I agree with: the sales profession is doomed, computers are taking over.
In specific, the article referenced three factors supporting this postulate:
- The growth of on-line retailing, especially on Amazon, where no salesperson is involved.
- The work IBM is doing with their Watson computer and its ability to answer questions quickly and accurately.
- B2B adoption of B2C models with customer service teams to answer inquiries after online sales are executed.