I’ve been helping someone, a long-time and very successful sales professional in his late 50’s, find a new sales job. Now, he is very good, very experienced, and has won every possible sales award at every job he’s ever had. His negative? He doesn’t stand-out in today’s computer search / keyword-based job application process. “Statistics show that approximately 50 percent of mid-sized companies and almost all large corporations use an Applicant Tracking System (ATS) to screen candidates for job opportunities.”
I’ve been in the computer-assisted automation business for a long time, and I know how it can benefit users in many areas, sales and customer relationships being the two I am most conversant with. Shared information, cybernetic analysis, process management, standardized language, computer metrics, etc. etc. etc. All have great value when properly designed and implemented. But some things just shouldn’t be automated.