Here at The HUB, all of us mice are going to have to stop playing because the cat is back next week. Our founder and visionary has successfully moved to his new condo and he can now turn his attention back to us. Stand up straight! Look busy! NEW THIS WEEK Monday - My 5 Favorite iPhone Apps for Business Smartphones are a required tool for sales professionals today, and apps … [Read more...] about The Week In Review – September 29, 2013
Archives for September 2013
I was talking to a group of students about the best strategy to build sales teams, and there came an unexpected comment: "In my ideal team everyone would be like Messi." (Ed. For us North Americans who play football with an oblong ball, Lionel Messi is a pre-eminent Argentine round footballer. Soccer, right?) Although dangerous, the comparisons with soccer can help us … [Read more...] about Talent or Education? What Are The Characteristics of the Sales Dream Team?
I’ve been an Apple user for a few years now, and recently switched from iPhone to the Samsung S4 (First impressions here). I’ve been running solely with a Macbook Pro as my primary computer, but I’ve been wondering what Windows 8 is really like. That, combined with wanting to catch back up on PC hardware, resulted in my building a new PC from scratch, and I put a focus on valu … [Read more...] about Building a Windows 8 PC From Scratch
Lots of news on the mobile tech front this past week, most of it bad for Blackberry, although its BBM messaging service will be available for iOS. The Android release was delayed, somewhat diminishing that news. Everyone is watching to see what happens with the two new iPhones launched Friday. The 5s and 5c are both available and in more countries than any previous launch. Will … [Read more...] about The Week In Review – September 22, 2013
In our customer relationships, it is common to segregate sales activities from those we call service. In most organizations, the sales departments are completely separated from customer service or other post-sales activity. And CRM professionals and consultants themselves always mention that CRM consists of marketing, sales and service activities which, seems to place each of … [Read more...] about Is Sales a Customer Service?